Privacy Policy
1. Introduction
Chevys Better Than Them Mobile Detailing is committed to protecting your privacy and the personal information you share with us through our website, calls, and booking requests. This Privacy Policy explains what information we collect, how we use it, how we store it, and the choices you have about your information.
By contacting us, requesting a quote, or submitting a booking form, you agree to the practices described in this Privacy Policy. If you do not agree, please do not submit your information.
2. Information We Collect
- We may collect the following types of personal information:
- Contact information: name, email address, phone number, and service address
- Booking details: requested services, vehicle information, preferred dates, and appointment notes
- Communications: messages you send us through forms, text messages, email, or phone calls
- Usage data: pages visited, time spent on pages, browser type, and device information
- Consent data: your opt-in choices for calls, texts, or marketing communications
3. How We Use Your Information
- We use the information we collect to:
- Respond to quotes, calls, and booking requests
- Schedule, confirm, and complete detailing appointments
- Send appointment reminders, service updates, and follow-up messages
- Process payments, maintain records, and support customer service
- Improve the performance and content of our website
4. SMS and Mobile Messaging
We may use text messages to communicate with customers about estimates, appointments, arrival updates, and follow-up service messages. The following terms apply to our mobile messaging program:
4.1 Opt-In and Consent
We collect your mobile phone number and send SMS messages only when you have given us your explicit prior consent. Consent may be collected through website forms, phone calls, or written communication. Submitting the form or agreeing by text confirms your permission to receive messages from Chevys Better Than Them Mobile Detailing.
Consent to receive SMS messages is not a condition of purchasing any service.
4.2 Types of Messages
By opting in, you may receive:
- Appointment reminders and confirmations
- Arrival updates and service follow-ups
- Quotes, estimates, and scheduling notices
- Promotional offers and announcements when you choose to receive them
4.3 No Sharing of SMS Data
Your mobile phone number, SMS opt-in consent, and any data collected in connection with our messaging program will not be sold, rented, leased, shared, or disclosed to third parties for their own marketing purposes.
We may share mobile data only with trusted service providers who help us deliver requested messages, such as our texting platform or customer support tools. These providers are required to keep your information confidential.
4.4 How to Opt Out
You may cancel SMS messages at any time by replying STOP to any message you receive from us. After we receive your request, we will send a one-time confirmation message and then stop further texts unless you opt in again.
You may also opt out by contacting us directly at chevystmobiledetailing@gmail.com.
4.5 Help Instructions
If you need assistance, reply HELP to any message or contact us at chevystmobiledetailing@gmail.com.
4.6 Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Message frequency varies based on the services and updates you have opted in to receive.
4.7 Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to your network operator and mobile service conditions.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Booking and consent records may be kept for business, tax, or compliance purposes.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your information, subject to legal obligations
- Right to withdraw consent at any time, including SMS opt-in
- Right to file a complaint with a relevant data protection authority
To exercise any of these rights, contact us at chevystmobiledetailing@gmail.com.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve your experience and collect usage data. You may control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on the Site.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a child, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will update the Effective Date below. Continued use of the Site after any update constitutes your acceptance of the revised Policy.
Effective Date: 07/27/2026
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Chevys Better Than Them Mobile Detailing
3354 Bristlecone Drive,
Mobile, Alabama 36693
Phone: (813) 893-2688
Email: chevystmobiledetailing@gmail.com
